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Microframe Extended Warranty policy

Extended Warranty Information
Microframe's extended warranty covers the failure, parts, and service of Microframe LED Displays.  The purchased warranty adds the number of years to our 1-year manufacturer's warranty.  Example:  2-year extended warranty will provide 3-years of coverage from the original purchase date.  During the warranty period, if your LED Display fails or malfunctions, we will repair or replace the unit at no charge if it is due to product failure and not damage or abuse. After the extended warranty is expired, all repairs will be subject to a repair fee. Customer service and FREE Tech Support are available to all customers Monday-Friday from 8:00 AM-5:00 PM, CST time by calling our toll-free number, 1-800-635-3811.

30 days after the original purchase date, Microframe customers are responsible for any return shipping charges. 

Extended Warranty Exclusions

Warranty does not cover the repair/replacement of power adapters, antennas, pager buttons, user-replaceable batteries (alkaline or rechargeable), pager storage cases, liquid or heat damage, or lightning strikes. Limited Warranty also does not cover lost, stolen, or damaged products.