Below is a collection of commonly asked technical support questions.

If you need additional assistance after reading through these examples, please call 800.635.3811 to speak with a customer support representative.



Why isn't my LED Display responding to my wireless remote?

  • Remove batteries from the remote. Press the "clear" button 5 times. Insert the batteries and check for operation.
  • Pointing the remote toward the LED display, press and hold down the "exit" button for 8 seconds. The display should flash "ip1". Check for normal operations.
  • Replace the remote batteries.

How do I activate my 5100 chime?

  1. With the wireless remote pointed toward the display, press the "menu" button.
  2. Press the "up" button until you see "50" on the display.
  3. Press "1" and then the "enter" button.

Why isn't my LED Display responding to my wireless remote?

  • Remove batteries from the remote. Press the "clear" button 5 times. Insert the batteries and check for operation.
  • Pointing the remote toward the LED display, press and hold down the "exit" button for 8 seconds. The display should flash "Ir1". Check for normal operations.
  • Replace the remote batteries.

How do I change my Model 6300 Timer chime settings?

  • Turn Off: With your wireless remote, press "menu" , "3" "1" "0" , and "enter".
  • Turn On : With your wireless remote, press "menu" , "3" "1" "1" , and "enter".

How do I set the local time on my Model 6300 display?

  1. With your wireless remote, press "menu" , "160" , and "enter".
  2. If the time on the display does not match your timezone, then use the number pad on the remote to enter the correct "HH:MM:SS" , then press "enter".

How do I set the alarm chime on my Model 6300 display?

  1. With your wireless remote, press "menu" , "160" , and "enter".
  2. If the time on the display does not match your timezone, then use the number pad on the remote to enter the correct "HH:MM:SS" , then press "enter".
  3. With your wireless remote, press "menu" , "311" , and "enter".
  4. With your wireless remote, press "menu" , "14" , "enter" , then enter alarm time (HH:MM:SS), then press “enter” to save changes.

Can I get my 6300 clock to countdown in minutes?

  1. With your wireless remote, press "menu" , "166" , and "enter".
  2. Press "menu" , "13" , and "enter" then type in the minutes you want to countdown and press "enter".
  3. Press "clear". Display should show your countdown time in minutes.
  4. Press "down". This will start the timer.

Can I get my 6300 clock to countdown and reload?

  1. "Menu" "165" "Enter".
  2. Press "menu" , "13" , and "enter" then type in the reload time (hh:mm:ss) you want to countdown and press "enter". At the "day" prompt press "Enter" again if days are not to be included.
  3. Press "clear". Display should show your countdown time.
  4. Press "down". This will start the timer.

Can I get my 6300 clock to countdown in Hundredths of a second?

  1. With your wireless remote, press "menu" , "166" , and "enter".
  2. Press "menu" , "240" , and "enter".
  3. Press "menu" , "13" , and "enter" then type in the time you want to countdown and press "enter".
  4. Press "clear". Display will show your reload time.
  5. Press "down". This will start the timer.

Can I get my 6300 clock to countdown in seconds?

  1. With your wireless remote, press "menu" , "166" , and "enter".
  2. Press "menu" , "241" , and "enter".
  3. Press "menu" , "13" , and "enter" then type in the time you want to countdown and press "enter".
  4. Press "clear". Display will show your reload time.
  5. Press "down". This will start the timer.

Can I get my 6300 clock to countdown in hours?

  1. With your wireless remote, press "menu" , "166" , and "enter".
  2. Press "menu" , "243" , and "enter".
  3. Press "menu" , "13" , and "enter" then type in the time you want to countdown and press "enter".
  4. Press "clear". Display will show your reload time.
  5. Press "down". This will start the timer.

Can I get my 6300 clock to countdown in Days?

  1. With your wireless remote, press "menu" , "166" , and "enter".
  2. Press "menu" , "244" , and "enter".
  3. Press "menu" , "13" , and "enter" then type in the time you want to countdown and press "enter".
  4. Press "clear". Display will show your reload time.
  5. Press "down". This will start the timer.

Can I get my 6300 clock to countup?

  1. With your wireless remote, press "menu", "164", and "enter".
  2. With your wireless remote, press "up" to start counting up.

Can I get my 6300 clock to countup in Hundredths of a second?

  1. With your wireless remote, press "menu" , "166" , and "enter".
  2. Press "menu" , "231" , and "enter".
  3. Press "menu" , "240" , and "enter".
  4. Press "clear". Display should show 0.
  5. Press "up". This will start the timer.

Can I get my 6300 clock to countup in Seconds?

  1. With your wireless remote, press "menu" , "166" , and "enter".
  2. Press "menu" , "231" , and "enter".
  3. Press "menu" , "241" , and "enter".
  4. Press "clear". Display should show 0.
  5. Press "up". This will start the timer.

Can I get my 6300 clock to countup in Minutes?

  1. With your wireless remote, press "menu" , "166" , and "enter".
  2. Press "menu" , "231" , and "enter".
  3. Press "menu" , "242" , and "enter".
  4. Press "clear". Display should show 0.
  5. Press "up". This will start the timer.

Can I get my 6300 clock to countup in Hours?

  1. With your wireless remote, press "menu" , "166" , and "enter".
  2. Press "menu" , "231" , and "enter".
  3. Press "menu" , "243" , and "enter".
  4. Press "clear". Display should show 0.
  5. Press "up". This will start the timer.

Can I get my 6300 clock to countup in Days?

  1. With your wireless remote, press "menu" , "166" , and "enter".
  2. Press "menu" , "231" , and "enter".
  3. Press "menu" , "244" , and "enter".
  4. Press "clear". Display should show 0.
  5. Press "up". This will start the timer.

How do I change my Model 6300 display to be a Takt Timer?

  1. With your wireless remote, press "menu" , "168" , and "enter".
  2. To set the Takt timer interval, press "menu" , "13" , "enter" , now enter the interval time (HH:MM:SS), and then "enter".
  3. Press "down" to start the timer. If timer is started properly, the red blinking power light in the bottom right-hand corner of the display will begin blinking faster.

Can I change my 6300 Takt timer to use minute intervals?

  1. With your wireless remote, press "menu" , "168" , and "enter".
  2. Press "menu" , "242" , and "enter".
  3. To set the Takt timer interval, press "menu" , "13" , "enter" , now input the interval time, and then "enter".
  4. Press "down". This will start the timer. If timer is started properly, the red blinking power light in the bottom right-hand corner of the display will begin blinking faster.

Can I change my 6300 Takt timer to use second intervals?

  1. With your wireless remote, press "menu" , "168" , and "enter".
  2. To set the Takt timer interval, press "menu" , "13" , "enter" , now enter the interval time, and then "enter".
  3. Press "down". This will start the timer. If timer is started properly, the red blinking power light in the bottom right-hand corner of the display will begin blinking faster.

Can I change my 6300 Takt timer to use hundredths of a second intervals?

  1. With your wireless remote, press "menu" , "168" , and "enter".
  2. Press "menu" , "240" , and "enter".
  3. To set the Takt timer interval, press "menu" , "13" , "enter" , now enter the interval time, and then "enter".
  4. Press "down". This will start the timer. If timer is started properly, the red blinking power light in the bottom right-hand corner of the display will begin blinking faster.

My A0904 keypad is showing an "E4" error. How do I reset to factory defaults?

  • Turn off the keypad.
  • Press and hold "0" as you turn it on.
  • Press "1" , then "9" , "enter" , and "delete".

Why am I having problems with my wireless 3500 display not showing the numbers that I send to it. It has a power light and it flashes when I send something to it, but no numbers appear on the display?

    Solution: Resync the display with transmitter.
  1. Press the "mode" button on the back of the display (You should see Vertical bars across the display.)
  2. Within 90 seconds of doing Step 1, type in "1" "send" on the transmitter.
  3. The transmitter should be showing beep type, press "2" then "enter".
  4. Type in the message "7337" then hit "send". If resync is successful, vertical bars will change to horizontal bars.

Why am I having problems with my multi-number display (Model 3430 & 3620) not showing the numbers that I send to it. It has a power light and it flashes much faster when I send something to it, but no numbers appear on the display?

    Solution: Resync the display with transmitter.
  1. Unplug the power from the display.
  2. Plug display back into power source.
  3. Within 90 seconds of doing Step 2, press the "space" button, then type in "1" "enter" on the transmitter.
  4. The transmitter should be showing beep type, press "2" then "enter".
  5. The transmitter should be asking for the message type "7337" then "send".