Below is a collection of commonly asked technical support questions.
If you need additional assistance after reading through these examples, please call 800.635.3811 to speak with a customer support representative.
Why isn't my LED Display responding to my wireless remote?
- Remove batteries from the remote. Press the "clear" button 5 times. Insert the batteries and check for operation.
- Pointing the remote toward the LED display, press and hold down the "exit" button for 8 seconds. The display should flash "ip1". Check for normal operations.
- Replace the remote batteries.
How do I activate my 5100 chime?
- With the wireless remote pointed toward the display, press the "menu" button.
- Press the "up" button until you see "50" on the display.
- Press "1" and then the "enter" button.
Why isn't my LED Display responding to my wireless remote?
- Remove batteries from the remote. Press the "clear" button 5 times. Insert the batteries and check for operation.
- Pointing the remote toward the LED display, press and hold down the "exit" button for 8 seconds. The display should flash "Ir1". Check for normal operations.
- Replace the remote batteries.
How do I change my Model 6300 Timer chime settings?
- Turn Off: With your wireless remote, press "menu" , "3" "1" "0" , and "enter".
- Turn On : With your wireless remote, press "menu" , "3" "1" "1" , and "enter".
How do I set the local time on my Model 6300 display?
- With your wireless remote, press "menu" , "160" , and "enter".
- If the time on the display does not match your timezone, then use the number pad on the remote to enter the correct "HH:MM:SS" , then press "enter".
How do I set the alarm chime on my Model 6300 display?
- With your wireless remote, press "menu" , "160" , and "enter".
- If the time on the display does not match your timezone, then use the number pad on the remote to enter the correct "HH:MM:SS" , then press "enter".
- With your wireless remote, press "menu" , "311" , and "enter".
- With your wireless remote, press "menu" , "14" , "enter" , then enter alarm time (HH:MM:SS), then press “enter” to save changes.
Can I get my 6300 clock to countdown in minutes?
- With your wireless remote, press "menu" , "166" , and "enter".
- Press "menu" , "13" , and "enter" then type in the minutes you want to countdown and press "enter".
- Press "clear". Display should show your countdown time in minutes.
- Press "down". This will start the timer.
Can I get my 6300 clock to countdown and reload?
- "Menu" "165" "Enter".
- Press "menu" , "13" , and "enter" then type in the reload time (hh:mm:ss) you want to countdown and press "enter". At the "day" prompt press "Enter" again if days are not to be included.
- Press "clear". Display should show your countdown time.
- Press "down". This will start the timer.
Can I get my 6300 clock to countdown in Hundredths of a second?
- With your wireless remote, press "menu" , "166" , and "enter".
- Press "menu" , "240" , and "enter".
- Press "menu" , "13" , and "enter" then type in the time you want to countdown and press "enter".
- Press "clear". Display will show your reload time.
- Press "down". This will start the timer.
Can I get my 6300 clock to countdown in seconds?
- With your wireless remote, press "menu" , "166" , and "enter".
- Press "menu" , "241" , and "enter".
- Press "menu" , "13" , and "enter" then type in the time you want to countdown and press "enter".
- Press "clear". Display will show your reload time.
- Press "down". This will start the timer.
Can I get my 6300 clock to countdown in hours?
- With your wireless remote, press "menu" , "166" , and "enter".
- Press "menu" , "243" , and "enter".
- Press "menu" , "13" , and "enter" then type in the time you want to countdown and press "enter".
- Press "clear". Display will show your reload time.
- Press "down". This will start the timer.
Can I get my 6300 clock to countdown in Days?
- With your wireless remote, press "menu" , "166" , and "enter".
- Press "menu" , "244" , and "enter".
- Press "menu" , "13" , and "enter" then type in the time you want to countdown and press "enter".
- Press "clear". Display will show your reload time.
- Press "down". This will start the timer.
Can I get my 6300 clock to countup?
- With your wireless remote, press "menu", "164", and "enter".
- With your wireless remote, press "up" to start counting up.
Can I get my 6300 clock to countup in Hundredths of a second?
- With your wireless remote, press "menu" , "166" , and "enter".
- Press "menu" , "231" , and "enter".
- Press "menu" , "240" , and "enter".
- Press "clear". Display should show 0.
- Press "up". This will start the timer.
Can I get my 6300 clock to countup in Seconds?
- With your wireless remote, press "menu" , "166" , and "enter".
- Press "menu" , "231" , and "enter".
- Press "menu" , "241" , and "enter".
- Press "clear". Display should show 0.
- Press "up". This will start the timer.
Can I get my 6300 clock to countup in Minutes?
- With your wireless remote, press "menu" , "166" , and "enter".
- Press "menu" , "231" , and "enter".
- Press "menu" , "242" , and "enter".
- Press "clear". Display should show 0.
- Press "up". This will start the timer.
Can I get my 6300 clock to countup in Hours?
- With your wireless remote, press "menu" , "166" , and "enter".
- Press "menu" , "231" , and "enter".
- Press "menu" , "243" , and "enter".
- Press "clear". Display should show 0.
- Press "up". This will start the timer.
Can I get my 6300 clock to countup in Days?
- With your wireless remote, press "menu" , "166" , and "enter".
- Press "menu" , "231" , and "enter".
- Press "menu" , "244" , and "enter".
- Press "clear". Display should show 0.
- Press "up". This will start the timer.
How do I change my Model 6300 display to be a Takt Timer?
- With your wireless remote, press "menu" , "168" , and "enter".
- To set the Takt timer interval, press "menu" , "13" , "enter" , now enter the interval time (HH:MM:SS), and then "enter".
- Press "down" to start the timer. If timer is started properly, the red blinking power light in the bottom right-hand corner of the display will begin blinking faster.
Can I change my 6300 Takt timer to use minute intervals?
- With your wireless remote, press "menu" , "168" , and "enter".
- Press "menu" , "242" , and "enter".
- To set the Takt timer interval, press "menu" , "13" , "enter" , now input the interval time, and then "enter".
- Press "down". This will start the timer. If timer is started properly, the red blinking power light in the bottom right-hand corner of the display will begin blinking faster.
Can I change my 6300 Takt timer to use second intervals?
- With your wireless remote, press "menu" , "168" , and "enter".
- To set the Takt timer interval, press "menu" , "13" , "enter" , now enter the interval time, and then "enter".
- Press "down". This will start the timer. If timer is started properly, the red blinking power light in the bottom right-hand corner of the display will begin blinking faster.
Can I change my 6300 Takt timer to use hundredths of a second intervals?
- With your wireless remote, press "menu" , "168" , and "enter".
- Press "menu" , "240" , and "enter".
- To set the Takt timer interval, press "menu" , "13" , "enter" , now enter the interval time, and then "enter".
- Press "down". This will start the timer. If timer is started properly, the red blinking power light in the bottom right-hand corner of the display will begin blinking faster.
My A0904 keypad is showing an "E4" error. How do I reset to factory defaults?
- Turn off the keypad.
- Press and hold "0" as you turn it on.
- Press "1" , then "9" , "enter" , and "delete".
Why am I having problems with my wireless 3500 display not showing the numbers that I send to it. It has a power light and it flashes when I send something to it, but no numbers appear on the display?
- Solution: Resync the display with transmitter.
- Press the "mode" button on the back of the display (You should see Vertical bars across the display.)
- Within 90 seconds of doing Step 1, type in "1" "send" on the transmitter.
- The transmitter should be showing beep type, press "2" then "enter".
- Type in the message "7337" then hit "send". If resync is successful, vertical bars will change to horizontal bars.
Why am I having problems with my multi-number display (Model 3430 & 3620) not showing the numbers that I send to it. It has a power light and it flashes much faster when I send something to it, but no numbers appear on the display?
- Solution: Resync the display with transmitter.
- Unplug the power from the display.
- Plug display back into power source.
- Within 90 seconds of doing Step 2, press the "space" button, then type in "1" "enter" on the transmitter.
- The transmitter should be showing beep type, press "2" then "enter".
- The transmitter should be asking for the message type "7337" then "send".